Use our contact form or mail us:
Business hours:
Monday - Thursday: 07:30 - 17:00
Friday: 07:30 - 13:30
Here you will find answers to frequently asked questions.
**RPP = recommended retail price
| All products except - as listed | Crash Mats, Gym Mats and Mat transport trolley | |
| Germany |
From order value 50 € on: GLS: free shipping DHL: 1,99 € Up to order value 50 €: GLS: 4,99 € DHL: 6,99 € Express: 29,99 € |
From order value 50 € on: GLS: 4,99 € DHL: Not possible Up to order value 50 €: GLS: 4,99 € DHL: Not possible Express: Not possible |
| Austria |
9,99 € |
9,99 € |
| European Union (EU) | 14,99 € | Currently not possible. Please call us on +49-8631-988200 |
| Switzerland* | 29,95 € | Currently not possible. Please call us on +49-8631-988200 |
| United Kingdom*, Liechtenstein*& Norway* |
29,95 € | Currently not possible. Please call us on +49-8631-988200 |
* Additional duties, taxes and fees apply for deliveries to non-EU countries. You can find more information on customs duties here and on import sales tax here, for example. You can see more customs information for Switzerland and Liechtenstein here - for Norway here and for the United Kingdom here.
Info: If you choose products from both shipping categories, the shipping costs are calculated only once. With this combination, shipping is only possible by GLS to Germany and Austria (see above | right column).
 Germany |
approx. 1 working day |
|---|---|
 Austria |
approx. 1 - 2 working days |
 European Union (EU) |
approx. 2 - 4 working days |
 Switzerland |
approx. 2 - 3 working days |
   United Kingdom, Liechtenstein & Norway |
approx. 2 - 4 working days |
If you have any questions, please contact us on 0049-8631-988200 or by e-mail: service@alpidex.com
